Below is a list of some Frequently Asked Questions regarding VideoSalad and the services we provide. If you’d like to contact us, please fill out this form.

What is VideoSalad and What do I need to do to get started?

VideoSalad is a music video delivery and distribution service, and video content management platform. Please fill out this form with all of the required fields, and our team will get back to you with more info.

What services do you offer?

We provide music video file encoding, digital asset and metadata management, music video distribution and supply chain services, and detailed QC to ensure best practices and compliance with DSP style guides.

What is your turnaround time?

Turnaround times vary per DSP, but VideoSalad ensures that your videos are correctly encoded and delivered as quickly as possible. After the QC and delivery process is complete, videos are ingested by the DSPs within 48 hours. In order to ensure successful distribution and troubleshoot any potential QC validation errors, we recommend providing at least one week of lead time for all music video deliveries.


VideoSalad supports music video management and distribution for H.264, ProRes 422 (HQ), and ProRes 4444 files. Each DSP has custom formatting requirements, dimension preferences, and style guide considerations. For a detailed breakdown of music video format requirements, please fill out this form.

What type of content can I deliver with VideoSalad and does VideoSalad deliver movies and documentaries?

VideoSalad can be used to deliver (and distribute) short form music video content. We only deliver music video content at this time.

Do you deliver mixed media content?

Yes, VideoSalad accommodates Mixed Media content for Apple Music.

How much does VideoSalad cost to use?

Depending on many videos you wish to deliver/distribute and which DSPs you are looking to place video content on, prices can vary. We recommend you contact us and provide some details about your video content operations and we will come back to you.

Does VideoSalad provide video editing and production services?

Whilst we recommend that videos are provided to VideoSalad correctly formatted for delivery, we do offer basic video editing and formatting assistance.

Does VideoSalad deliver video content to Netflix?

No, at present VideoSalad only delivers short form music videos to the DSPs listed own this website. We will update this website as new services open up.

How can I find out more information?

Please contact us for further information. We ask that you have first taken time to read through the details on this website, including these FAQs.

Trusted By

Mad Decent
Hopeless Records
Reach Records
Merge Records
Lizo's Music
ATO Records